Shipping & Refund Policy

Last updated: June 29, 2026

Thank you for choosing Archive Yours. This policy explains how shipping, returns, and refunds work for orders placed through archiveyours.com.

Shipping

Where we ship

We currently ship within the United States only, including all 50 states. International shipping is not available at this time.

Shipping cost

Shipping cost is calculated at checkout based on your order. The amount you see at checkout is the final shipping cost — there are no additional fees.

Processing & delivery time

Orders are typically processed and printed within 2–4 business days. Standard shipping then takes an additional 3–7 business days, for a total of approximately 5–11 business days from order to delivery.

Delivery times are estimates, not guarantees. Delays may occur due to high volume, weather, or carrier issues.

Tracking your order

You will receive a shipping confirmation email with a tracking number once your order ships. You can also view order status in your account.

Returns & Refunds

Personalized prints — all sales final

Because we print every order to your specifications, all sales are final and we cannot accept returns for change of mind. Please review your order carefully before completing checkout.

Damaged or defective prints

If your prints arrive damaged in transit or have a manufacturing defect (such as printing errors, incorrect sizing, or material flaws), we will replace them at no charge or refund your order.

To request a replacement or refund:

1. Contact us at taylorbecker0524@gmail.com within 14 days of receiving your order.
2. Include your order number and a clear photo of the issue.
3. We'll respond within 2 business days and arrange a replacement or refund.

Lost packages

If your tracking shows your package as delivered but you cannot locate it, please check with neighbors and your local mail carrier first. If you still cannot locate the package after 3 business days, contact us and we will work with the carrier to resolve it.

Wrong address

Please double-check your shipping address at checkout. We are not responsible for packages shipped to incorrect addresses provided by the customer. If you notice an error immediately after ordering, contact us as quickly as possible — we may be able to correct it if printing has not yet started.

How refunds are processed

Approved refunds are issued to the original payment method within 5–10 business days, depending on your bank or card issuer.

Order Cancellations

Because orders enter production shortly after payment, cancellations may not be possible. If you need to cancel, contact us at taylorbecker0524@gmail.com immediately. If printing has not yet started, we will cancel and refund. Once an order is in production, it cannot be cancelled.

Contact

Need help with an order? Email taylorbecker0524@gmail.com and we will respond within 1–2 business days.